Lead Generation & Call Center

Expand your business, fascinating new clients, shoot up sales maneuvers, and acquire the ultimate key to success with Hybrid IT’s dynamic and stimulating Lead generation techniques. Grab the spotlight by establishing links with competent enterprises to target Business-to-business (B2B) and business-to-consumer (B2C) lead generation and improve results with reliable and real-time changes. Optimize your call center services to yield clear-cut results, boost net profits, and enhance business sales, instantly, by hiring our helpful, qualified, and professional services.

What is Lead Generation?

Lead generation is the process or action to convert potential customers to a business’s product or service. Leads are often generated through digital marketing, social media, and Telemarketing.

Our Lead Generation Cycle

A lead is a person who shows interest in your company’s products or services in any form. All the leads are not created equally or by single mean. There are multiple types of leads based on the process they are qualified.

  • Marketing Qualified Lead (MQL)

    Marketing qualified leads are peoples engaged by the marketing team but are not want to receive sales calls. For example, a prospect fills out a landing page form for a product or service.

  • Sales Qualified Lead (SQL)

    Sales qualified leads are contacts that show their interest in becoming a paying client. For instance, a contact who fills a form to ask a query about your products and services.

  • Product Qualified Lead (PQL)

    Product qualified leads are people who have used your product or service and showing interest in becoming a paying client. For example, a customer is using a free version but asks about paid features.

  • Service Qualified Lead

    Service Qualified leads are customers who contact your service team that they want to become a paying client. For example, a customer tells the customer service representative that he wants to upgrade the subscription.

Hybrid IT’s qualified team focuses on inactive yet promising prospects, influence and convince them, and plan follow-up appointments efficiently. We help build a lasting relationship between the enterprises and the clients through automated tracking, testing and advanced computing techniques of database marketing, telemarketing/sales, registration/renewal services, and market research respectively. We enable you to influence the target audience and clients through apt and integrated email and SMS services and achieve efficient time management

  • Email Management

    Email marketing is a great way to reach the people who are already aware of your brand and product or services. Eye-catching email designs can grab the attention of potential customers.

  • Ads and Retargeting

    The main purpose of paid ads is to get users to take action. Your landing page and offer match exactly what is shown in an ad, and the objective should be clearly

  • Blog and Content Marketing

    Blog and article posts are used to promote a product or service. Hybrid IT’s unique content marketing strategy creates brand awareness and helps to achieve an end goal.

  • Social Media Engagement

    Social Media sites make it simple to reach your followers by sharing links and creative posts. You can promote and sell your products using social media platforms. Hybrid IT Services Inc. helps you in building your social presence.

Our strategy is to develop and deploy excellent quality solutions and services meeting global security standards and help our clients, exclusively. Hybrid IT's user-friendly, automated technology is aimed at protecting your business with reliable and compatible document disclosure and signing solutions. Keep your sensitive documents inside your IT domain and eliminate the risk of tampering and fraud with complete control over

  • High Lead Conversion Rate

    Measuring lead conversion rate is the most important step in monitoring your marketing strategies. There are a number of channels used to maximize lead conversion rate including social media, email marketing, and Google Ads

  • Fully Automated System

    The purpose of a fully automated lead management system is to provide the right information to the right person at the right time and help the sales team to find prospects ready to become paid customers.

  • Complete Tracking

    The process of documenting and categorizing potential customers based on individual efforts and sales team contacts. By documenting clients and their actions, you can track customers at every stage of your leads pipeline.

  • Service Qualified Lead

    Our strategy is to develop and deploy excellent quality solutions and services meeting global security standards and help our clients, exclusively. Hybrid IT's user-friendly, automated technology is aimed at protecting your business

Also Have Call Center Support

In-BoundInbound call center deals with receiving calls from clients. While receiving calls, they provide services related to technical queries and complaints.

Automatic Call Distribution

Call Control

Call Recording

Interactive Voice Response (IVR)

Business Hour Management

CRM Integration

Reported and Analytics

Budget Flexibility

Global Teams

Out-BoundOutbound calls are made by call center agents to potential customers to create sales and leads. We provide the best Outbound call center services for your business.

Budget Flexibility

Global Teams

Integrated Customer Relationship

Synchronization & Import/Export of Data.

Call Dispostion Codes.

Modifiable Outbound Caller-ID

Call at One Click

Recording & Monitoring of Calls

Historical & Real-Time Reporting

Industries We have a dedicated team of call center agents that work for different industries. Our experienced call center team works hard for a valuable increase in any type of business.


Information Technology







Banking & Insurance

24/7 Dedicated Support

Dedicated Customer Support

We know the importance of timely resolution of any issue during your journey with us

  • Technical Support
  • Quality Assurance Protocols
  • Live Chat Support
  • Customer Email Support
  • Social Media Customer Support

In-House Development Team

Our In-House Development Team is always here to navigate you from trouble waters

  • Time and Cost Saving
  • Face to Face Communication
  • Control and Fast Team Feedback
  • Risk Reduction
  • Better Project Management
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